Payment Types We accept credit cards from Visa, MasterCard and American Express. We also accept debit cards with a Visa or MasterCard logo.

Order Changes To make changes to your order, send us an email at customerinfo@vondutch.com

Cancellation of Orders To cancel your order, send us an email at customerinfo@vondutch.com

Should we feel it is necessary to cancel an order, we reserve this right in addition to the right to not accept any subsequent orders from a customer where any of the following situations arise:

Billing / Payment / Shipping Information
Orders cannot be processed due to an error in information you have provided, which may include, but is not limited to:

Incorrect Credit/Debit Card number, expiration date or card security value.

Incorrect Billing information (billing information you provide is different from information your financial institution has on record).

Insufficient/Incorrect shipping address (street address, city, state, zip or postal code).

Fraudulent information.

Improper Resale of Merchandise
Von Dutch Originals is a private label brand. To protect its intellectual property rights, resale of our merchandise for personal or business profit is strictly prohibited. Any orders found to have characteristics of reselling/reshipping may be cancelled. We reserve the right to cancel all subsequent orders from such customers.

Previous Fraudulent Order History
Von Dutch Originals may cancel an order if fraudulent activity is suspected and may refuse to process subsequent orders from customers with a previous fraudulent order history record.

Important Information Regarding Your Credit Card Order and Order Cancellation:
Von Dutch Originals reserves the right to request additional evidence for proof of billing information. For your protection, your credit card order may be delayed while we confirm your billing information.